Usage limits were introduced at Northwestel in order to maintain network reliability and ensure an enjoyable Internet experience for all our High Speed Internet users. The vast majority of customers do not exceed their usage limits.

Usage limits refer to the amount of data you are allowed to send and receive over the Internet, and vary according to your High Speed Internet package. Visit www.nwtel.ca/usage to find tools that can help you manage your Internet usage, so you can be aware of how much bandwidth you have used and avoid accidental over usage.

Northwestel strongly recommends that you sign up for a monthly usage notification service at www.nwtel.ca/usage and Northwestel will send an email if you reach 50%, 75% and 95% of your monthly usage. You will receive another email if you reach 100% of your monthly usage.

These emails are sent within 4 hours of when you reach the above specific % of your monthly usage allowance.