Forums/Internet/Frequently Asked Questions

I am experiencing slower than normal speeds. What should I do?

Northwestel
posted this on October 17, 2011 13:33

  • Try restarting or rebooting your computer and your modem which means turning the power off for a few minutes and then turning them back on.
  • Check the running processes on your computer. Downloading large files or multiple files will slow the performance of your connection.
  • Run an anti-malware and anti-virus scan to check for malware activity and viruses.
  • Verify that other computers connected to your home network are not downloading large files
  • See also Troubleshooting a Slow Internet Connection.
 
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