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How do I contact Northwestel?

Visit our Contact Us page to find out how you can contact Northwestel by phone, email, or in person.

Hours of operation

Internet Service Desk Troubles: 6AM - 7PM PST Mon - Fri
7AM - 5PM PST Sat - Sun
7AM - 5PM PST Stat Holiday
1-888-423-2333
Telephone and TV Service Desk Troubles: 6AM - 7PM PST Mon - Fri
7AM - 4PM PST Sat - Sun
7AM - 4PM PST Stat Holiday
1-888-423-2333
Customer Care: 6AM - 7PM PST Mon - Fri
9AM - 5PM PST Sat
1-888-423-2333
Yellowknife Retail
Suite 100, 5201-50th Ave
10AM - 6PM Mon - Sat
11AM - 5PM Sun
867-873-4903
Whitehorse Retail
Suite 201, 2093 2nd Ave
9AM - 6PM Mon - Fri
9:30 AM - 6 PM Sat

867-455-4265
Fort Nelson Retail
5404 50th Ave
9AM - 5PM Mon - Fri 250-774-1111
High Level Retail
9814 - 100th Ave
9AM - 5PM Mon - Fri 780-841-0631

 

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