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Can’t send email

Check your outgoing mail server settings. Your outgoing mail should be set to either

 

smtp-auth.northwestel.net or smtp-auth.northwestel.net and be sure your port is set to 587.

 

If your outgoing email server settings are correct:

  • Make sure there are no unsent emails in your outbox. Delete any messages in your outbox, and try sending a new message.
  • Have you recently installed any anti-virus or anti-malware programs? Try turning it off. Shut down and restart your email program.
  • Shut down and restart your computer.

Still having problems? Call us at 1 888 423-2333

Note: If you are seeing an error message, please write it down to help us further troubleshoot the problem.

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