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Can I pay or view my bill online?

Paying your Northwestel account has never been easier! Webcare is online service that allows you to

  • View and download your latest bill online
  • Download and print copies of you current and previous bills (up to one year back)
  • Make a payment to your account via credit card
  • Sign up for preauthorized payments through your credit card
  • Switch from paper billing to electronic billing

Sign up for Webcare now.

You will be asked to create a password and provide an email address, your account number, the phone number or service number on your account, and the amount on your last bill. If you have not received your first bill, you will need to call our customer service team at 1 888 423-2333 to register. After you have registered, a confirmation email will be sent to the email address you provided from Northwestel Customer Care <northwestel@nwtel.ca >. By clicking the link to activate your account you will gain access to Webcare services.

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