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If I have only one line, how do I set up my fax machine to answer before Voice Mail?

You will need to reset the number of rings on your fax machine to ensure it picks up before the call is forwarded to Voice Mail. You may also call 1 888 423-2333 to change the programmed number of rings before an incoming call is forwarded to Voice Mail.

If you have a fax machine, consider subscribing to Smart Ring. Smart Ring allows you to have two numbers programmed on one line, each with a distinctive ring. With Smart Ring, you could determine whether an incoming call is a fax, or someone trying to reach you.

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