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Why don't the names of incoming callers appear on my phone set?

Call Display only displays the number of the incoming caller. Due to technical limitations, Northwestel cannot currently offer Name Display as a feature.

Many phone sets include a directory into which you can program/add your own list of frequently called telephone numbers and associated names. If you have an appropriately equipped phone set, the set will display the name (as well as the number) of any incoming callers you have programmed in the directory. This capability depends on the model of your phone set.