Find the help you need


Can’t send email

Check your outgoing mail server settings. Your outgoing mail should be set to either or and be sure your port is set to 587.


If your outgoing email server settings are correct:

  • Make sure there are no unsent emails in your outbox. Delete any messages in your outbox, and try sending a new message.
  • Have you recently installed any anti-virus or anti-malware programs? Try turning it off. Shut down and restart your email program.
  • Shut down and restart your computer.

Still having problems? Call us at 1 888 423-2333

Note: If you are seeing an error message, please write it down to help us further troubleshoot the problem.

Was this article helpful?
0 out of 0 found this helpful
Powered by Zendesk