Check your outgoing mail server settings. Your outgoing mail should be set to either
smtp-auth.northwestel.net or smtp-auth.northwestel.net and be sure your port is set to 587.
If your outgoing email server settings are correct:
- Make sure there are no unsent emails in your outbox. Delete any messages in your outbox, and try sending a new message.
- Have you recently installed any anti-virus or anti-malware programs? Try turning it off. Shut down and restart your email program.
- Shut down and restart your computer.
Still having problems? Call us at 1 888 423-2333
Note: If you are seeing an error message, please write it down to help us further troubleshoot the problem.