Internet TV Phone Account Service Outages

How do I access the interface to configure features and users on my wireless gateway?

  • Open your favourite web browser and go to: https://northwestel.smartrg.com/prime-home/control-panel
  • You will be prompted to enter the username and password you were given when your wireless gateway service was installed.
  • The User Guide for the gateway Control Panel is found on the USB stick that you received when the service was installed. It is also available here.
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