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Your First Bill Explained

Northwestel has a guide to help you understand your bill.

On your first bill you may have some questions concerning the time covered and the charges you see. Your first bill you will include the following 

  • A partial month of service, covering from the day the new service was added to the start of the next "full" month. 
  • One full month of service, for the upcoming month. 
  • An installation fee.
  • Any taxes or other additional fees related to the above charges.

Your future bills will include only your monthly services and taxes.

If you make changes to your package or services, you will see partial charges. You will not be charged for any period that you did not have the service and after this initial bill, you will no longer see partial charges.

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