Internet TV Phone Account Service Outages

Can’t Connect to the Internet

There are many reasons why you might lose your Internet connection. The first thing to do is Reboot your Modem and Router. It’s usually the easiest fix when you’ve lost your Internet connection, your signal is weak, or you’re having other connectivity issues. If you’re using third party router with a Northwestel Modem, you’ll need to reboot both devices. See How Do I Reboot My Modem And Router? If you’ve done the reboot, you may have Wi-Fi problems, loose cable connections or interference.