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I’m going away, how do I suspend my services?

A Seasonal Disconnect is a way to temporarily suspend your services without having to return your equipment or terminate your account. The process and amount of time you can disconnect for will vary depending on the services you have. Setting up a seasonal suspension of your services can easily be done by calling our customer care centre at 1 888 423-2333 or click on the live chat link at the bottom of this page during business hours.

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