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Video On Demand

I keep getting a black screen when trying to enter VOD

Please try to unplug the power from your set top box, plug it back in after a few seconds. This will reset your set top box.

If the problem appears again, please contact the Northwestel Support Desk.


How can I search for an On Demand title?

While in the VOD Menu:

  1. Press and hold the Menu button
  2. The Search screen will appear
  3. Enter the title you are looking for, select it once you've found it, and press OK


How do I access and rent VOD?

What happens when you press the On Demand button? It gives you the power to
watch all the movies and shows you want, when you want – right on your TV.



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