Internet TV Phone Account Service Outages

New Smart Guide FAQ for Pulse TV

How Do I Hide Channels from the Guide?

  1. Navigate in the Media Player's User Interface (UI) to Settings > Channel List (look for the gear icon).
  2. The listed channels will have a square to the right of each channel. Press the OK button on the remote control to empty the square for that channel to hide it.

A filled yellow square indicates that the channel is visible on the Media Player's channel guide and is tunable.

What Happened to the Colour-Coding for Genres - Movies, Sports, Kids & News?

The colour-coding is still there in the grid guide, but much more subtle. There will be a coloured bar on the left side of each event:

• Movies - purple

• Sports - green

• Children’s - orange

• News - blue