Internet TV Phone Account Service Outages

TTY (Teletype) - How to Use TTY

Message relay services may be used with a landline or mobile phone*.

To make a call from TTY to voice:

  1. Call 711 or 711# on mobile
  2. Use a teletypewriter (TTY) unit to type your message
  3. Wait for the Operator to read your message to the other person
  4. The Operator will then type the other person’s response back to you

 

To make a call from voice to TTY:

  1. Call 1 800 855-0511
  2. Tell your message to an Operator
  3. The Operator will type your message to the other person and read you their responses

 

To make a call from TTY to TTY using a relay operator:

  1. Call 1 800 855-1155
  2. Use a teletypewriter (TTY) unit to type your message
  3. Wait for the Operator to send your message to the other person
  4. The Operator will then send the other person’s response back to you

 

* - If you are using a mobile phone, call 711# to connect with a TTY Operator. Message Relay Operators are available 24/7. Calls are confidential.

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