Find the help you need
Phone
Technical FAQ
Cable Home Phone FAQ
- Can I keep my existing phone number?
- What is meant by unlimited long distance?
- What happens to my existing phone jacks?
- Can I access my voicemail remotely?
- Do I have 9-1-1 service?
- Will my Northwestel Internet or Digital TV be affected by this service?
Voice Mail FAQ
- How do I access Voice Mail from another location or another community?
- Why does the system indicate that I have a new message when I have already listened to it?
- Why do I hear beeping instead of dial tone when I pick up the receiver of my phone?
- Why does the light on my phone set not flash when I have a message?
- Can I change the prompting on my Voice Mail so I don't have to wait for all the different message prompts to access the system?
- If I have only one line, how do I set up my fax machine to answer before Voice Mail?
Call Waiting FAQ
- Can I use Call Waiting with Caller ID?
- Can I turn Call Waiting off?
- How do I use Call Waiting?
- Why do some numbers not show up with Call Waiting ID?
- What options do I have for telephone sets/equipment for Call Waiting ID?
- [Dialup] If I am on the Internet, can I answer a Call Waiting call?
Call Display FAQ
- How do I block my name and number from call display and last call return services when making an outgoing call?
- Does Call Display record the numbers that called my line?
- Why don't the names of incoming callers appear on my phone set?
- Why do some numbers not show up on my Call Display set?
- What options do I have for telephone sets/equipment for Call Display?
- If I activate Call Display Block, what will appear on the display of the party I am calling?
Call Screen FAQ
- How do I use Call Screen?
- What happens when a "screened caller" tries to reach me using their Call Return automatic call-back feature?
- With Call Waiting, will screened callers reach me when I am on the phone?
- What happens if I have both Call Screen and Smart Ring?
- What happens if someone forwards calls to a Call Screen subscriber using Call Forwarding?
- What advantages does Call Screen have over Call Trace?
Call Return FAQ
3-Way Calling FAQ
Call Wakeup FAQ
- How do I use Call Wakeup?
- Can I program Call Wakeup from another phone line?
- Can I program multiple wake-up calls at one time, or program a wake-up call for the same time each day?
- How far in advance can I set a wake-up call?
- What if my phone is busy at the time of the wake-up call?
- Can I use Call Wakeup on my Smart Ring number?
Business phone services
- Meridian Business Set User Guide
- Video and Audio Conferencing FAQ
- Payphone FAQ
- BusinessCents Toll-Free™ FAQ
- BusinessCents Plus™ FAQ
- BusinessCents™ Advanced FAQ